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Warranty returns and repairs

If you believe you have a product that is defective in materials or workmanship, you can return it to us for warranty evaluation. We will repair or replace it, or, if we find that the item is not defective, provide estimate of the repair cost. It is not necessary to provide proof of purchase. Repairs of items with problems due normal wear and tear, damage from accidents or misuse will be repaired for a reasonable cost. Please send your product to us in a clean condition (see cleaning instructions).

It should go to this address:

We strongly encourage you to use a shipping method that provides delivery confirmation and\or tracking.

Enclose this information:

• Your name
• Shipping address
• Phone number at which you can be reached during the day
• Email address
• Brief description of the problem and how it occurred

Turnaround times vary, but generally products will be shipped back within 2 weeks of our receiving them.